Refund & Return Policy

This information mentions the terms and conditions for customers, employees, etc. All these clauses are applied as per your role.

EsyMoney functions its services under these terms and conditions and all the concerned people (customer, user, employees, etc.) agree to get associated with the company/website on these terms and conditions.

In consideration of this agreement mentioned in these terms and conditions, the concerned people (customer, user, employees, etc.) agree to share authentic information like Your information through application/website or forms that include your name, address, marital status, assets, employment, income, your accounts, holdings, transactions that we receive from you or any other source like account custodians, brokers, financial organizations, banks, etc.

If any person, organization, group, etc. defames or bad-mouth our company, the company will take legal action against them.

EsyMoney is completely dedicated to ascertaining the safety of our users to prevent them from any possible privacy challenge. Our privacy policies apply to all users across the globe. This policy applies to any information, of any kind, relating to EsyMoney global business activities, and to all information held by EsyMoney by other companies with which it operates. These privacy policies also cover all IT (Information Technology) and information communications facilities functioning and operated by EsyMoney or on its behalf.

PRE-APROVEL LOAN TERMS AND CONDITIONS & RETURN POLICY

1.Processing fee is non-refundable under any given instance and circumstance.

2. The processing charge is not any sort of a payment card like a debit/credit card.

3. The terms and conditions for renewal are at the discretion of EsyMoney

CUSTOMER TERMS AND CONDITIONS

1. Under any circumstances, the processing fees won’t be refunded.

2. Only the charge of the processing will be taken by the company; no other payment is charged by the company.

3. It must be noted that the instant loan provided by the company is not an ATM, DEBIT, or CREDIT CARD. This card must be used for loan purposes and certain other benefits provided by the company.

4. In case a customer is seeing any advertisement/promotional content of EsyMoney and then approaching the company with the intention that they will get the loan approval based on the advertisement, then it must be noted that the loan application will only be submitted once the customer buys the EsyMoney instant loan. Even after the processing charge is bought, the final loan approval depends on the bank(s) and customer profile. If the customer’s profile doesn’t match loan eligibility criteria, they won’t be able to get a loan. Still, they can use various other benefits and services of the instant loan.

5. The customer or the referral person can use this next time.

6. If a customer reference makes a payment via the customer’s own referral link which is provided by the company – and if it reflects in the customer's portal then only the company will release the payout of that customer.

7. In case a customer’s loan is approved in our company but the customer denies taking the loan – still the process fees won’t be refunded.

GENERAL TERMS AND CONDITIONS

1. In case the login department is not able to solve the queries of customers with accuracy, dedication, and responsibility, then the company will cancel the login department agency.

2. The loan process of customers can take more days due to any festival.

3. The Privacy Policy and Terms & Conditions are also applied to marketing and advertising.

4. If the person has a GST number, they can add it to their portal – and the company will provide them with a GST Return.

5. The company uses blogs for advertisement purposes and that content could have been of any third-party – so the company takes no guarantee for that content/information to be accurate or correct.

6. In case a customer has any dispute/query/problem regarding the company's policy, products or service, they will have to accept the solution stated/communicated by the company.

7. If customers, employees, etc., or any other party has a problem with the company then they have to inform that problem to our company through notice; so, we can try to give you a solution of that but after that, any of them want to take legal action then they have to inform the company through notice. Only then, the legal process will be started.

8. In case any customer, employee, etc., or any third party has a dispute/problem/misunderstanding with the company, the company holds exclusive rights for taking the final decision over the concerned issue and the concerned person has to accept the solution given by the company.

9. The Company can change the Terms & Conditions at any instance and the same would be effectively applied to all the departments.

10. Once a customer has availed the services of the company, the company can use the customer’s names and photographs for displaying company testimonials on any platform.

11. The OTP, documents and cheques asked by the company’s employee are for loan purposes – if any issue/problem arises in future, the company won’t be responsible for the same.